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prim27579:Error: “TCCustomVirtualRow.ApplyUniqueConstraints: Cannot have constraint on only foreign key fields (yet)” when performing a copy and paste of projects resulting in duplicate activities.

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Solution ID: prim27579
Error: "TCCustomVirtualRow.ApplyUniqueConstraints: Cannot have constraint on only foreign key fields (yet)" when performing a copy and paste of projects resulting in duplicate activities.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1



Problem: Error: ”TCCustomVirtualRow.ApplyUniqueConstraints: Cannot have constraint on only foreign key fields (yet)” when performing a copy and paste of projects resulting in duplicate activities.
Problem: Event Code:  CVRAU-1114-4 when copying projects
Fix: This known problem in Project Management and may be corrected in a future release.
Fix: Projects will still copy and data will be intact

prim27603:Event Code CCFDP-3157-6 when trying to import a Microsoft Project file.

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Solution ID: prim27603
Event Code CCFDP-3157-6 when trying to import a Microsoft Project file.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Problem: Event Code CCFDP-3157-6 when trying to import a Microsoft Project file.
Problem: Cannot create the file prmImport.log.
Problem: Unable to import MPP/MPX file.
Cause: This error will result if the user does not have write access to Project Management logs directory.  The standard location for this is c:\Program Files\Primavera\Project Management\Logs, but the event code will state the exact location.
Fix: Grant the user write access to the logs directory.

prim27665:MPP Export fails on Citrix

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Solution ID: prim27665
MPP Export fails on Citrix
Status: Reviewed
Version(s): 3.5.1, 3.5.2, 4.0, 4.1, 5.0, 5.0 Beta



Problem: MPP Export fails on Citrix
Problem: Event Code AVAAO-1101-0 when exporting in MPP format from Project Management on Citrix
Problem: AVAA0 errors
Problem: AVAA errors
Cause: When exporting, Project Management creates a log file (PRMIMPORT.log ) in the Project Management directory.  The default path is c:\Program Files\Primavera\Project Management.  If users do not have write access to the Project Management directory the log file will not be able to be written and the error will occur.
Cause: The log path is hard coded and cannot be changed.
Fix: Workaround:

Give Project Management users Read / Write  access to the Project Management Directory.

Fix: This known problem in Project Management will be corrected in a future release.

prim27694:Event Code: GSQLE-2504-4 Message:General SQL error. ORA-01401: inserted value too large for column

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Solution ID: prim27694
Event Code: GSQLE-2504-4 Message:General SQL error. ORA-01401: inserted value too large for column
Status: Reviewed
Version(s): 3.5, 3.5.1, 4.0, 4.1, 5.0



Problem: Why am I receiving an event code error when I try to save a layout with a long name, when connected to an oracle database?
Problem: Why are my layout names truncated to 40 characters long?
Problem: Why am I receiving an error when I try to add an issue to a project in the ‘My Issues’ portlet of myPrimavera?
Fact: Oracle database
Problem: Event Code: GSQLE-2504-4 Message:General SQL error. ORA-01401: inserted value too large for column
Problem: Error: The information was not saved for the following reasons:
dbengine.executeupdate:ora-01401:inserted value too large for column.

This occurs when trying to add an Issue to the ‘My Issues’ portlet of myPrimavera.

Problem: The import is stopped and the following error is given:

*****************************************************


*EXCEPTIONREPORT*


*****************************************************


Date:14-10-2004


 


Executable:PM.exe


Application:Primavera Project Management


Event Code:GSQLE-2504-4


Message:


General SQL error.


ORA-01401: inserted value too large for column

Cause: The cause for getting this error when adding an Issue to a project via the ‘My Issues’ portlet of myPrimavera is that the ‘Identified by’ field is over 32 characters.
Fix: This known problem in Project Management is currently under review and may be corrected in a future release. 

Workaround:


Shorten the name of the layout to be less than 40 characters.


Shorten the name of the Issue’s ‘Identified By’ field to be less than 32 characters.

prim27712:Error: Event code GSQLE-1440-C, ORA-03115: unsupported network datatype or representation when launching Project Management.

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Solution ID: prim27712
Error: Event code GSQLE-1440-C, ORA-03115: unsupported network datatype or representation when launching Project Management.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Problem:

Error:  Event code GSQLE-1440-C, ORA-03115: unsupported network datatype or representation when launching Project Management


*****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          
9/15/20059:35:04 AM

Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    GSQLE-1440-C
Message:      
  General SQL error.
  ORA-03115: unsupported network datatype or
  representation

Context:
  1: TfrmLogin.FormCreate
  2:
  3:
  4:
  5:
  6:
  7:
  8:
  
9:
  10
:

Detail:
  Type:        EDBEngineError
  Object Type: TCDBEdit

Database Error:
1: General SQL error.
   Category:          51
   Error Code:        13059
   Sub Error Code :   3
   Server Error Code: 0

2: ORA-03115: unsupported network datatype or representation

   Category:          51
   Error Code:        13059
   Sub Error Code :   3
   Server Error Code: 3115


Components
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0410.0001.0001.0002
IMG: IMG Win32 #1000

System Info
===========

Cause: This error is caused by a mismatch between the Oracle client driver and the Oracle database.
Fix: Switch the Oracle client driver to match the Oracle database version. 

Note:  Contact the Oracle DBA for the correct Oracle client driver.

prim27825:Event Code error: ‘AVAA0-2032-F’ and duplicate Project IDs when clicking on ‘Loading Data’ during the process of copying / pasting projects

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Solution ID: prim27825
Event Code error: ‘AVAA0-2032-F’ and duplicate Project IDs when clicking on ‘Loading Data’ during the process of copying / pasting projects
Status: Reviewed
Version(s): 4.1, 5.0



Problem:

Clicking on the ‘Loading Data’ dialog box when copying / pasting projects produces Event Code error: ‘AVAA0-2032-F’:


*****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************

Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    AVAA0-2032-F
Message:      
  Access violation at address 00F62F54 in module ‘PM.exe’.
  Read of address 00000010

Context:
  1: TfrmMain.actAdminCategoriesExecute
  2: TfrmMain.actProjectsExecute
  3: TCFormManager.SetToolbar
  4: TfrmLogin.FormCreate
  5:
  6:
  7:
  8:
  9:
  10:

Detail:
  Type:        EAccessViolation
  Object Type: TCUltraButton


Componet
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0019.0001.0001
IMG: IMG Win32 #1000

System information
===========
User : Administrator  
OS version : Windows NT ver 5.0, build 2195, Service Pack 4 (Intel
Pentium)

Problem:

Clicking on the ‘Loading Data’ dialog box when copying / pasting projects results in duplicate project IDs

Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 5.  To download the latest 5.0 Service Pack:

See:  Solution ID PRIM64665:  Primavera Project Management version 5.0 Service Pack 5

prim27939:Error: “CNCVO-3490-6 Could not convert variant of type (String) into type (Double)” when exporting to Spreadsheet format

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Solution ID: prim27939
Error: "CNCVO-3490-6 Could not convert variant of type (String) into type (Double)" when exporting to Spreadsheet format
Status: Reviewed
Version(s): 5.0



Problem:

Error: “CNCVO-3490-6 – Could not convert variant of type (String) into type (Double)” when exporting to Excel


*****************************************************
* EXCEPTION REPORT *
*****************************************************
Date: 22-Sep-05
Executable: PM.exe
Application: Primavera Project Management
Event Code: CNCVO-3490-6
Message:
Could not convert variant of type (String) into type (Double)

Context:
1. TfrmWizExport.RunExportWizard
2. TfrmMain.actHomeExecute
3. TfrmMain.actToolsSetLanguageExecute
4. TCFormManager.SetToolbar
5.
6.
7.
8.
9.
10.

Detail:
Type: EVariantTypeCastError
Object Type: TCUltraButton

Problem:
Cause:

This error will occur when exporting Activity Relationships or Expenses to the SpreadSheet (xls) format in Primavera Project Management 5.0 under the following format:



  • Windows XP Service Pack 2 (French, Finnish or Norwegian Language)

  • Microsoft SQL Server 2000 Service Pack 3 (English Language)

  • Microsoft Excel 2002 Service Pack 3 (English or French Language)

  • Primavera Project Management 5.0 (French Language)
Fix: Workaround: Set the Regional Options on the Operating System to English.
Fix: This issue is an existing Enhancement Request. It will be considered for a future release

prim27981:Error: Event Code PFIE-3932-D – Protocol field is empty when trying to view Contract Management documents in Project Manager

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Solution ID: prim27981
Error: Event Code PFIE-3932-D – Protocol field is empty when trying to view Contract Management documents in Project Manager
Status: Reviewed
Version(s): 10.1, 10.1i, 5.0



Problem: Error:   Event Code PFIE-3932-D  – Protocol field is empty when trying to view Contract Management documents in Project Manager
Problem:

*****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          23-Sep-05


Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    PFIE-3932-D
Message:      
  Protocol field is empty


Context:
  1: TfrmMain.actProjectActivitiesExecute
  2: TfrmMain.actProjectsExecute
  3: TfrmUserOptions.OnDateParameterChange
  4: TfrmUserOptions.OnDateParameterChange
  5: TfrmUserOptions.ShowTimePeriodTypeExample
  6: TfrmUserOptions.ShowQtyTypeExample
  7: TfrmUserOptions.InitScreen
  8:
  9:
  10:


Detail:
  Type:        EIdURIException
  Object Type: TCUltraButton



Components
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0024.0001.0002
IMG: IMG Win32 #1000


System Info
===========
Username: pauld   Hostname: PAUL2000
OS Version: Windows NT ver 5.0, build 2195, Service Pack 4 (Intel Pentium)

Fix: This known problem has been corrected in version 5.0 Service Pack 1.  To download the latest 5.0 service pack, see:

Solution ID PRIM64665:  Primavera Project Management version 5.0 Service Pack 5


prim28534:Application Event Code Error: “VQCVD-0692-1″ or “VTDCF-2850-2″ when running Project Architect

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Solution ID: prim28534
Application Event Code Error: "VQCVD-0692-1" or "VTDCF-2850-2" when running Project Architect
Status: Reviewed
Version(s): 5.0



Problem: Error: “VQCVD-0692-1: TCVirtualQuery.CheckVDBEngineAssigned: VDBEngine must be assigned” when running Project Architect


Note:  If you select ignore, the data from the Project Architect is populated.

Problem: Error: “VTDCF-2850-2: TCVirtualTable.DoCalcField: TASK.target_work_cost: Invalid floating point operation” when running Project Architect

  

Fix:

This known problem in Project Management has been corrected in version 5.0 Service Pack 5. To download the latest service pack for 5.0, see:


Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

prim28545:AVAA0-1212-D – during the ‘cleaning up Assignments’ phase of importing a Project XER file.

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Solution ID: prim28545
AVAA0-1212-D – during the ‘cleaning up Assignments’ phase of importing a Project XER file.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1



Problem:

AVAA0-1212-D – Importing a Project XER file.


Access violation at address 0057E53D in module ‘PM.exe’. Read of address 00000040


 


Full error:


*****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          10-Oct-05


Executable:    PM.exe
Application:   Primavera Project Manager
Event Code:    AVAA0-1212-D
Message:      
  Access violation at address 0057E53D in module ‘PM.exe’.
  Read of address 00000040


Context:
  1: TfrmWizImport.wizImportFinish
  2: TfrmWizImport.wizImportBeforeShowPage
  3: TfrmWizImport.RunImportWizard
  4: TfrmMain.actFileImportExecute
  5: TCFormManager.SetToolbar
  6: TfrmLogin.FormCreate
  7:
  8:
  9:
  10:


Detail:
  Type:        EAccessViolation
  Object Type: TCUltraButton



Components
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0400.0007.0001.0002
IMG: IMG Win32 #1000
SAM/Atom: SAM/Atom Win32 #1000
SAM/Frog: SAM/Frog Win32 #1000
SAM/ZORBL: SAM/ZORBL Win32 #1000


System Info
===========
Username: Pauld   Hostname: MachineName
OS Version: Windows NT ver 5.0, build 2195, Service Pack 4 (Intel
Pentium)
BDE Version: 500 (1901-5-11) WINWORKGROUPS
BDE Ini file: C:\Program Files\Borland\Common Files\BDE\IDAPI32.CFG

Problem: AVAA errors when importing XER
Problem: AVAA0-1015-D when importing an XER into P6
Problem: AVAA0-0973-D when importing an XER into P6
Problem: AVAAO errors
Problem: AVAA errors
Fix:

To resolve this issue use the ’XERFileParser&Builder.xls diagnostics utility’ to determine if there are any missing ‘foreign key’ constraints.


  See prim4145 - How to: Open an XER file in Excel to see all the data lined up with the column headings



  1. In this example the error occurred while processing the ‘Cleaning up assignments’ section indicating the error is with the resource assignments.

  2. Therefore check the Foreign Key check between the ‘TASK’ (i,e, activities) and ‘TASKRSRC’ (i.e. Resource assignments) tables as shown below:

     

  3. The ‘Diagnostics’ sheet will report any discrepancies.
    e.g.
    DIAGNOSTIC for: D:\assntprj\prob_project.xer
    BEGIN DIAGNOSTIC – cross check FK
          cross check failed for: 77687
    END DIAGNOSTIC – cross check FK

  4. This indicates there may be resource assignments for a missing task.

  5. Check the ‘TASK’ table to see if there is a row with the specified ID number.
    In this example it would appear between these two rows:
     
     

  6. Therefore go back to the ‘TASKRSRC’ Excel sheet and delete the rows which reference this ‘missing’ activity:
    e.g. Delete the highlighted rows as the second column references to non-existent ‘TASK’:

     

  7. After deleting any ‘foreign key’ mismatch data, generate a new XER file by using the ‘Build XER file’ function.
     

prim28613:Error: “Cannot insert the value NULL into column ‘WBS_Short_name’”

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Solution ID: prim28613
Error: "Cannot insert the value NULL into column ‘WBS_Short_name’"
Status: Reviewed
Version(s): 5.0, 6.0



Problem: *                EXCEPTION  REPORT                  *
*****************************************************
Date:          Oct/11/2005

Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    PRMDB-1020-5
Message:      
  PRM DBAccess Error: SQL Server Error: The statement
  has been terminated.
  Cannot insert the value NULL into column
  ‘wbs_short_name’, table ‘pmdb$primavera.dbo.PROJWBS’;
  column does not allow nulls. INSERT fails.


Context:
  1: TfrmWizImport.wizImportFinish
  2: TfrmWizImport.wizImportBeforeShowPage
  3: TfrmWizImport.RunImportWizard
  4: TfrmMain.actFileImportExecute
  5: TCFormManager.SetToolbar
  6: TfrmLogin.FormCreate
  7:
  8:
  9:
  10:


Detail:
  Type:        EprmDBSQLExecutionFailure
  Object Type: TCUltraButton


Database Error:
   Error Code:     0


Components
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0024.0001.0002
IMG: IMG Win32 #1000

Problem: Error:  “Cannot insert the value NULL into column ‘WBS_Short_name’.”
Problem: Error:  “Cannot insert the value NULL into column ‘WBS_name’.”
Problem: Error:  “Event Code PRMDB-1020-5″ when importing a project.
Problem: PRMDB-0141-2 when importing a P3 project into P6.
Problem: PRMDB-0085-C when importing a MPP project into P6.
Cause: Rows in the PROJWBS table have NULL values.
Fix: Find and replace the NULL values using the XER Parser Utility.

See: Solution ID PRIM4145:  How to use the XER Parser utility  

prim28848:Access violation errors when scheduling a project in 5.0

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Solution ID: prim28848
Access violation errors when scheduling a project in 5.0
Status: Reviewed
Version(s): 5.0



Problem: Access violation errors when scheduling a project in 5.0.

*****************************************************


EXCEPTIONREPORT


*****************************************************


Date:17-Oct-05


 


Executable:PM.exe


Application:Primavera Project Management


Event Code:AVAA0-2974-A


Message:


Access violation at address 006E5A4B in module ‘PM.exe’.


Read of address 00000000



Problem: Multiple Longest paths Failed with error:  Access violation at address 00ED865B in module ‘PM.exe’.  Read of address00000000
Problem:
Cause: This error is caused when:

Project 1 contains activity A, which has a late as possible constraint and an interproject relationship to activity B in Project 2.


And


Project 2 has a baseline project which contains the same relationship.


When you schedule Project 1, the access violation error occurs.

Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 1. 

To download the latest 5.0 Service Pack, see:


Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

Fix:

Workaround:


Option #1:



Remove the late as possible constraint from Project 1 and the error will not occur.


Option #2:



Schedule the project through myPrimavera using the Web Scheduler

prim28881:Copy/Paste of project produces Event Code PIAIB-1882-F

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Solution ID: prim28881
Copy/Paste of project produces Event Code PIAIB-1882-F
Status: Reviewed
Version(s): 5.0



Problem: PIAIB-1882-F event code when copying a project and pasting within the same EPS node or to another node.  Received the event code when the paste process starts. This is occurring with only one Project Management application user.
Problem: PIAIB-1882-F event code when Logging into Project Management.
Problem: PIAIB-1882-F event code when trying to open project by right clicking mouse then selecting open project
Problem: Type Exception
Message: TCPropertyItem.additembyname: cannot add to G Null Prop Item
Context: TCVirtualQueryGrid TFRMMain.actprojectesexecute
2. TCFormManager.setToolbar
3. TFRMLogin.FormCreate
Problem:


Cause: This error may be caused by a damaged user profile.
Fix: To test:
1. Log in as admin user and go to Admin>Users menu.
2. Add a test user with the same privileges the problem user name.
3. Login with the test user to see if you can open the specific project.

If the test is successful, the user preferences will need to be deleted. See PRIM11793: How to delete a users preference settings (Edit, Users Preferences) if the account is corrupted

prim29344:Error running actualizer with non-US regional settings.

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Solution ID: prim29344
Error running actualizer with non-US regional settings.
Status: Reviewed
Version(s): 4.1, 5.0



Problem: Error running actualizer with non-US regional settings.

*****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          10-Oct-05

Executable:    actualizer.exe
Application:   Primavera Project Management
Event Code:    PRMDB-0142-B
Message:      
  PRM DBAccess Error: SQL Server Error: There are fewer
  columns in the INSERT statement than values specified in
  the VALUES clause. The number of values in the VALUES
  clause must match the number of columns specified in the
  INSERT statement.

Context:
  1: TfrmLogin.FormCreate
  2:
  3:
  4:
  5:
  6:
  7:
  8:
  9:
  10:

Detail:
  Type:        EprmDBSQLExecutionFailure
  Object Type: TCUltraButton

Database Error:
   Error Code:     0

Components
==========
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0024.0001.0002
IMG: IMG Win32 #1000

System Info
===========
Username: George   Hostname: Fornby
OS Version: Windows NT ver 5.0, build 2195, Service Pack 4 (Intel Pentium)

Fix: The ability for Timesheet Actualizer to work with Non-US regional settings is an existing Enhancement Request.  It will be considered for a future release
Fix:

Workaround:


a) Change the ‘decimal’ symbol to ‘.’ e.g. a ‘Full Stop’ or ‘Period’ symbol; and
b) Change the ‘thousand separator’ to ‘,’ e.g. a ‘Comma’ symbol.

prim29427:Various errors in Project Management when making a change in the current project and then opening another project

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Solution ID: prim29427
Various errors in Project Management when making a change in the current project and then opening another project
Status: Reviewed
Version(s): 5.0



Problem: Privileged instruction and AVAA errors in Project Management when making a change in the current project and then opening another project
Problem:

When making changes to a project opened in Project Management and then open another project, various errors are received:



  • Access Violation Errors

  • Privileged Instruction Errors

  • Invalid Pointer Errors
Problem: *****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          14-Feb-06

Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    PI-1544-9
Message:      
  Privileged instruction

Context:
  1: TfrmSelectProject.FormLeave
  2: TfrmMain.actFileOpenExecute
  3: TfrmSelectProject.FormLeave
  4: TfrmMain.actFileOpenExecute
  5: TfrmSelectProject.FormLeave
  6: TfrmMain.actFileOpenExecute
  7: TCFormManager.SetToolbar
  8:
  9:
  10:
Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 5.  To download the service pack for 5.0, see:

Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

Fix: Workaround: Commit Changes before opening another project.
Fix:

prim29650:Error: “An application event has been intercepted. Please note the event code for reference. Event code SQLSE-0814-6″ during login to Primavera 5.0.

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Solution ID: prim29650
Error: "An application event has been intercepted. Please note the event code for reference. Event code SQLSE-0814-6" during login to Primavera 5.0.
Status: Reviewed
Version(s): 5.0



Problem: Attempting login to Primavera 5.0, receive error: ” An application event has been intercepted. Please note the event code for reference. Event code SQLSE-0814-6 ” .

Cause: The public database login stored in the alias was set to Privuser with Group Id = 2
The private database logins stored on the database were set to:
 Privuser with Group Id = 1
 Pubuser with Group Id = 2
Fix:

  1. Start > Programs > Primavera > Help and Utilities > Database Configuration
     

  2. Administer Private Database logins
     

  3. Administration Tasks (licenses, passwords, etc.)
     

  4. Log in with ”privuser”
     

  5. Set private db login name to “privuser” and Group ID=1
     

  6. Finish
     

  7. Start > Programs > Primavera > Help and Utilities > Database Configuration
     

  8. Configure Database Connection
     

  9. Log in with “pubuser” Group ID 1
     

  10. Log into Client Application
     

  11. (OPTIONAL)
    Click: More and search the knowledgebase for additional errors listed within.

prim29751:Event Code “PRMDB-2899-5 – The conversion of a char data type to a datetime data type resulted in an out-of-range datetime value” when logging into PM5.0 client

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Solution ID: prim29751
Event Code "PRMDB-2899-5 – The conversion of a char data type to a datetime data type resulted in an out-of-range datetime value" when logging into PM5.0 client
Status: Reviewed
Version(s): 5.0, 6.1



Fact: Input Locale of machine is set to “Italian (Italy)”
Problem: Event Code “PRMDB-2899-5 – The conversion of a char data type to a datetime data type resulted in an out-of-range datetime value” when logging into PM5.0 client
Problem: *****************************************************
*                EXCEPTION  REPORT                  *
*****************************************************
Date:          08/11/2005 11.58.04

Executable:    PM.exe
Application:   Primavera Project Management
Event Code:    PRMDB-2899-5
Message:      
  PRM DBAccess Error: SQL Server Error: The statement
  has been terminated.
  The conversion of a char data type to a datetime data type
  resulted in an out-of-range datetime value.


Context:
  1: TfrmLogin.FormCreate
  2:
  3:
  4:
  5:
  6:
  7:
  8:
  9:
  10:


Detail:
  Type:        EprmDBSQLExecutionFailure
  Object Type: TCUltraButton


Database Error:
   Error Code:     0

Cause: Use of ‘.’ as a separator in the regional settings time format.
Fix: This known problem in Project Management 5.0 is currently under review and may be corrected in a future release.
Fix: Go to Start / Control Panel / Regional and Language Options / Customize / Time tab

Change the ‘.’ separator in the time format.


For example:


Use HH:mm:ss


instead of HH.mm.ss

prim29901:Event Code: GPTWI-2179-9 when printing from Print Preview or File, Print

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Solution ID: prim29901
Event Code: GPTWI-2179-9 when printing from Print Preview or File, Print
Status: Reviewed
Version(s): 5.0



Problem: Event Code: GPTWI-2179-9 when printing from Print Preview or File, Print

Gantt.PrintToWindow: Invalid window for printing


Problem: Event Code: GPTWI-2179-9 when printing in Primavera Contractor.
Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 5. To download the latest service pack for 5.0, see: 

Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

Fix: Workarounds:

One or more of the following potential workarounds may help you to print without receiving the error: 
 



  • Change the scaling of the page
     

  • Set the printer to print directly to the printer, rather than spooling




(Please note that different printer drivers will give this option in different places.  The above screen grab is for guidance only)



  • Set the printer as the default printer
     

  • Change to a different Layout
     

  • Remove the Gantt Chart from the print by going to File, Page Setup, Options and removing the Gantt Chart from the Print list 





  • Install the most recent drivers for your printer (please contact your printer’s manufacturer for further information)
     

  • Install one of the drivers listed in the Tested Configuration documentation for the version of our software that you are using.  The tested configuration documentation is included on the installation disks for the software, but please see the following solutions if you do not have the disks to hand:



“What are the tested configurations for version 4.1?”


“What are the tested configurations for Primavera 5.0?”




  • Change the “Out of Memory” option of the printer/plotter to “…in computer”

                         

prim29944:Deleted Objects reappear when Project Management is closed and reopened.

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Solution ID: prim29944
Deleted Objects reappear when Project Management is closed and reopened.
Status: Reviewed
Version(s): 5.0



Problem: Deleted Activities reappear when Project Management is closed and reopened.
Problem: Trying to remove a license from a user.  When Project Management is closed and reopened the license is not removed. 
Problem:

Event Code Error:  TINAT-2680-D.

Problem: Deleted activity comes back in Project Management.
Problem: The Purge Deletes function does not work.
Problem: Deleted tasks return in Project Management.
Problem: Loops reported for non-existent relationships.
Problem: Deleted relationships reappear after reopening Project Management.
Problem: SQL Monitor shows delete quires running commands to delete from the wrong schema.

ex: DELETE FROM ADMUSER_1.PROJISSU WHERE PROJ_ID = :PROJ_ID and (WORKSPACE_ID IS NOT NULL)

Cause: Cause 1:

Enabling Server Roles for privuser has the effect of changing the logical delete views used by Privuser to filter out logically deleted records from displaying in the application. 

Cause: Cause 2:

Missing Logical Delete Views could also cause the application to look directly at the physical tables.

Cause: Cause 3:

The “PRIVATE” database User is incorrectly configured as ADMUSER, rather PRIVUSER.


If ADMUSER is accessing the tables it looks DIRECTLY at the table and sees ALL records including logically deleted records.
If PRIVUSER is accessing the tables it uses the privuser VIEWS of the table that filter out the logically deleted records.

Cause: Cause 4:

Multiple PMDB Schemas located in the same Oracle Instance.  PRIVUSER has GRANT SELECT, INSERT,UPDATE, DELETE for all tables in both schemas. 

Fix:

Fix 1:


Make sure, in SQL Server Enterprise Manager, that security logins privuser and pubuser are not granted Server Roles.


To verify and correct this issue:



  1. Log into SQL Server Enterprise Manager as an administrator.
     

  2. Expand the Security folder and highlight Logins.
     

  3. Right click on Privuser and select Properties.


     

  4. Go to the Server Roles tab and uncheck ALL boxes for server roles:


     

See also Solution ID prim44013 - What roles and rights should PRIVUSER and PUBUSER have for Microsoft SQL Server?


Fix: Fix 2:

Run Schema Validation to check for missing Logical Delete Views. Recreate missing logical delete views with the statements found in the create scripts in the install\database\scripts directory for the type of database being used.


SEE ALSO: prim29487 - ”How to validate a PMDB / MMDB database schema?”


Fix: Fix 3:

Administer Private database logins to change the DB User to the ‘privuser’ User account.


SEE ALSO: Solution ID prim24867 - ”How to administer the private database logins username and password”  for instructions on changing the private database login.


Fix: Fix 4:

Revoke the SELECT, INSERT, UPDATE, DELETE privilege for PRIVUSER for the incorrect schema. 


FOR EXAMPLE:


Schema1′s Users  – ADMUSER, PRIVUSER and PUBUSER. ( Correct Schema )


Schema2′s Users – ADMUSER_1, PRIVUSER_1 and PUBUSER_1. ( Incorrect Schema )


REVOKE SELECT, INSERT, UPDATE, DELETE ON ADMUSER_1.ACCOUNT to PRIVUSER;


The revoke statement needs to run for every table in the schema.  You can use the ordp_grn.sql script found on CD1 in the  \install\database\scripts\install\or\drop\pmdb directory.


This script will need to be edited to add the schema owner (admuser_1.) before the name of each table. 


The PRIVUSER will still have the SELECT, INSERT, UPDATE, DELETE privilege on the ADMUSER SCHEMA. 


 

prim30063:Event Code PPUSP-1644-B error when copying and pasting a project

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Solution ID: prim30063
Event Code PPUSP-1644-B error when copying and pasting a project
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Fact: This is an Oracle database installation.
Problem: When copying and pasting a project, on an Oracle database, Event Code PPUSP-1644-B appears.

Cause: The TASKACTV table resides within the database’s tablespace. The tablespace was not large enough to paste more data into it; it ran out of space.
Fix:

To resolve this, an Oracle DBA is required to extend the tablespace size in order to write more data into it. The following command can be used to extend the tablespace size.


alter tablespace name autoextend on next <size>M;


for example,


alter tablespace pmdb_ndx1 autoextend on next 500M;

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